Supporting Students

If students are happy, safe and supported they flourish at school and will achieve their personal best.

Supporting students is our top priority, whether this is monitoring and keeping them on track with their learning or whether they need help to deal with personal, social or other issues.

Every student at Heaton Manor is treated equally and fairly. We believe the needs of every child are important and we wish to ensure that all students are listened to and cared for.

How are students supported?

At Heaton Manor School, we seek to create a tolerant, inclusive community in which each person is respected and recognised as of equal value. We adopt a policy of positive behaviour management, which encourages students to take responsibility for their own actions and to consider their impact on others. Young people are encouraged to develop strategies to enable them to behave appropriately and to respond in socially acceptable ways.

We believe that students respond best to a calm atmosphere with clear and consistent messages; that praise and reward and the celebration of success create an environment of mutual support and respect.

Tutor groups are arranged in mixed ability sets and every tutor group has a teacher tutor. Looking after these tutors are Year Learning Co-ordinators (teaching staff) and Year Managers (non-teaching staff), so no one feels lost in a big group and everyone gets personal attention with a feeling of belonging.

Heaton Manor is committed to equal opportunities. Students with special educational needs are supported by a comprehensive learning development team with learning assistants, led by Director of Inclusion/SENDCO, Chris Aitken, email:

We also have a wide range of support structures in place, such as a Counsellor and Family Support Worker, an Attendance Team and trained Child Protection staff.

We take seriously any problems that might get in the way of learning so issues such as bullying are dealt with quickly through year teams and Faculty Heads.

Contact Us

Heaton Manor School & Sixth Form
Jesmond Park West
Newcastle Upon Tyne

Tel: +44(0)191 2818486
Fax: +44(0)191 2810381

Email Admin (Mrs Burn)
Key staff email list


If you have a question or query feel free to contact us.

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